FAQ

Stronger Bonds, Smarter Solutions

Find answers to common questions about Tapetope adhesive tape products, customization, samples, quotations, production, delivery, quality control, and global B2B supply support.

General Questions

What products does Tapetope supply?
Tapetope supplies industrial adhesive tape products, including foam tapes, double-sided tapes, high temperature tapes, reflective tapes, packaging tapes, masking tapes, and other specialty adhesive tape solutions.
Who are your typical customers?
We mainly serve global B2B customers, including importers, distributors, converters, manufacturers, packaging companies, automotive suppliers, electronics companies, construction material suppliers, and industrial assembly customers.
Are you a manufacturer or trading company?
Tapetope works with long-term coating, converting, and packaging resources in China. We provide product selection, customization, quality coordination, packaging support, and supply chain service for global B2B customers.
Where are you located?
Tapetope is based in Shanghai, China, and serves customers worldwide.

Product & Application

Can you help recommend the right tape for my application?
Yes. Please share your application, bonding surface, working environment, required performance, and target product reference if available. Our team will help evaluate and recommend a suitable adhesive tape solution.
What information should I provide for product recommendation?
Please provide tape type, thickness, width, length, quantity, application, bonding surface, temperature requirement, and any reference product or technical data sheet.
Can you provide alternatives to 3M, Tesa, Nitto, Lohmann, or other branded tapes?
Yes. If you provide the target product model, application details, and required performance, we can help evaluate suitable alternative tape solutions. The final recommendation depends on application conditions and testing results.
Can your tapes be used for automotive applications?
Yes. We can supply adhesive tape products for automotive-related applications such as trim bonding, emblem mounting, interior bonding, sealing, masking, protection, and other industrial assembly uses.
Can your tapes be used for electronics applications?
Yes. We can support adhesive tape solutions for electronics assembly, insulation, bonding, protection, masking, and high temperature applications. Please share your technical requirements for better recommendation.

Customization

Can you customize adhesive tape specifications?
Yes. We support custom thickness, width, roll length, adhesive type, backing material, liner, color, and packaging according to different application needs.
Can you supply jumbo rolls, log rolls, and finished rolls?
Yes. We can support jumbo roll, log roll, slit roll, and finished roll supply depending on product type and order quantity.
Can you provide die-cut tape parts?
Yes. We can support die-cut adhesive tape parts based on customer drawings, samples, or application requirements.
Can you customize packaging?
Yes. We can support private label packaging, printed paper cores, custom cartons, labels, and other packaging solutions for B2B customers.
Can you print our brand on the paper core or carton?
Yes. Printed paper cores, carton marks, product labels, and private label packaging can be arranged based on order quantity and packaging requirements.

Samples & Testing

Can you provide samples before bulk orders?
Yes. Samples can be arranged after confirming product specifications, application details, and project requirements.
Are samples free?
Sample policy depends on product type, sample quantity, customization requirements, and shipping method. For standard products, small samples may be available. For customized products, sample cost may apply.
Can you provide technical data sheets?
Yes. Technical data sheets can be provided for selected products. For customized products, technical documents can be prepared based on confirmed specifications and testing data.
Do customers need to test samples before ordering?
Yes. We strongly recommend customers test samples under actual application conditions before bulk orders, especially for bonding, temperature, outdoor, automotive, electronics, or special industrial applications.
Can you test products according to customer requirements?
For selected projects, we can help coordinate basic product testing and provide available test data. If special testing standards are required, please share the details with us in advance.

Order & Quotation

How can I get a quotation?
You can send us your product requirements through the inquiry form or by email. Please include product type, size, quantity, application, packaging requirements, and destination country.
What affects the price of adhesive tape products?
Price is mainly affected by raw materials, adhesive type, backing material, thickness, width, roll length, order quantity, packaging requirements, and market conditions.
What is your MOQ?
MOQ depends on product type, specification, customization level, and packaging requirements. Standard products usually have lower MOQ, while customized products may require higher MOQ.
Can you support small trial orders?
Yes. For suitable products and qualified B2B projects, we can support trial orders before regular bulk supply.
What payment terms do you accept?
Payment terms can be discussed based on order value, customer profile, cooperation history, and project requirements.

Production & Delivery

What is your lead time?
Lead time depends on product type, order quantity, customization requirements, packaging, and production schedule. Standard products usually have shorter lead times, while customized products may require more time.
Can you arrange international shipping?
Yes. We can support international shipping by sea, air, or express depending on order volume, destination, and customer requirements.
Can you work with our appointed freight forwarder?
Yes. We can coordinate with your appointed freight forwarder for shipment arrangement.
Can you provide export documents?
Yes. We can provide common export documents such as commercial invoice, packing list, bill of lading or airway bill, and other documents based on shipment requirements.

Quality & Support

How do you control product quality?
We coordinate quality control through specification confirmation, material selection, production monitoring, inspection, and packaging checks. For important projects, additional quality requirements can be discussed before production.
What should I do if there is a product quality issue?
Please contact us with photos, videos, batch information, order details, and a description of the issue. Our team will review the case and work with you on a practical solution.
Do you provide after-sales support?
Yes. We provide communication and support for product use, technical questions, packaging issues, shipment coordination, and long-term supply cooperation.
How fast do you respond to inquiries?
We usually respond as soon as possible during business days. Clear product details help us provide faster and more accurate recommendations.

Контактная форма